Refund Policy

Refund Eligibility:

We provide social media promotion services to enhance our client’s online presence and engagement. Our commitment is to deliver high-quality services that align with our client’s needs and expectations.

 Refunds will be considered under specific circumstances as outlined below. By engaging our services, you acknowledge and agree to adhere to the terms of this refund policy.

Refund Circumstances: We will review refund requests on a case-by-case basis. Refunds will only be considered for the following reasons:

  • Failure to initiate the service within the time frame from the date of purchase.
  • Failure to deliver the agreed-upon services as outlined in the service package.
  • Significant discrepancies between the promised service outcomes and the actual delivered results.
  • Any other reasonable circumstances that may arise, that warrant a refund as determined by Best Social Promotion.

 Refund Process: If you believe you are eligible for a refund based on the criteria, please follow these steps:

  •  Contact our customer support team on WhatsApp regarding the alleged service discrepancy or failure.
  • Provide relevant information, including order details, specific issues faced, and any supporting evidence that substantiates your claim.
  • Our customer support team will review your request and respond within a few hours with a resolution or further instructions.
  •  Refunds will be issued in the following manner: If the refund request is approved, the refund will be processed within 2-3 business days.
  • Refunds will be issued using the original payment method used during the purchase.

 Non-Refundable Circumstances: Please note that refunds will not be provided under the following circumstances:

  • Changes in your business strategies, goals, or priorities that affect the perceived utility of the purchased services.
  • Dissatisfaction due to personal preferences or subjective opinions regarding the quality of the service delivered, as long as the service meets the defined specifications.

 Modification of Services: We reserve the right to modify, suspend, or discontinue any or all parts of the service offerings at any time without prior notice. In such cases, no refunds will be issued for the services already delivered or affected.

 Contact Information: If you have any questions or concerns regarding our refund policy or wish to initiate a refund request, please contact our customer support team on WhatsApp.

 Policy Updates: This refund policy is subject to change without prior notice. Any changes to this policy will be posted on our website.

 By engaging our social media promotion services, you acknowledge that you have read, understood, and agreed to the terms of this refund policy.